App support

Support for Narasystem apps and software.

This page provides general support information for Narasystem LLC apps, including Nara Mobile AI Lab, VetNara, and future mobile or web applications.

Need help?

Contact support

For app support, bug reports, account questions, or feedback, please email us with the app name, device type, app version, and a short description of the issue.

Support email

[email protected]

Before publishing, make sure this email address is active or replace it with your preferred support email.

Supported apps

Current and future Narasystem applications

Narasystem LLC builds AI apps and business software. The apps listed below are examples of supported products. This support page may also be used for future app submissions.

Nara Mobile AI Lab

A developer-focused mobile app for testing on-device AI capabilities, including prompt behavior, vision input, structured extraction, and tool/function calling where supported by the platform.

  • AI feature testing and comparison
  • Device capability checks
  • Local testing workflow support

VetNara

An AI pet care companion with pet profiles, medical records, AI guidance, pet photo insights, and service booking support through connected pet service providers.

  • Pet profile and record support
  • Provider scheduling and booking workflow
  • General AI guidance support

Common questions

Frequently asked support questions

What should I include when contacting support?

Please include the app name, app version, device model, operating system version, screenshots if helpful, and the steps that caused the issue.

Do Narasystem apps use AI?

Some Narasystem apps include AI-assisted features. AI results may be incomplete or inaccurate, so users should review important outputs before relying on them.

Can I request a new feature?

Yes. We welcome product feedback and feature suggestions. Please describe the problem you are trying to solve and how the feature would help your workflow.

How do I report a bug?

Email support with the issue description, steps to reproduce it, screenshots or screen recordings if available, and whether the issue happens every time or only sometimes.

Is AI output professional advice?

No. AI-generated content is for informational and productivity support only. It should not replace professional, medical, veterinary, legal, financial, or emergency advice.

Privacy and account help

Privacy, data, and account requests

For privacy questions, account deletion requests, or data-related questions, please review our Privacy Policy or contact support and include the app name and the email address associated with your account, if applicable.

Response note

We try to review support requests as soon as practical. Response time may vary depending on the request type, app status, and support volume.